Data Protection and Privacy Notice

Data Protection and Privacy Notice

This Data Privacy Notice governs the data collection and usage practices for the website astromalaysia.com.my. This platform is managed and operated by No Worry Enterprise (Company Registration No: 202403000866 (AS0473133-X)), functioning as an Authorized Astro Retailer serving the Southern Region. This document outlines our procedures regarding the collection, utilization, and disclosure of visitor and customer information.

1. Data Controller Identity No Worry Enterprise acts as the primary collector of the personal information submitted on this website. Please note that we operate as an independent authorized dealer and this site is not the official corporate website of Astro Malaysia.

2. Information We Gather When you interact with our platform—such as filling out inquiry forms, requesting service details, or contacting our team—we collect the following voluntarily provided details:

• Your full legal name and active phone number.

• Your current email address.

• The proposed address for equipment installation.

• Specific details regarding the Astro packages you are interested in.

3. Purpose and Sharing of Information The personal details you provide are utilized strictly for the following operational requirements:

• To evaluate and process your applications for Astro services or products.

• To facilitate direct communication regarding your inquiries and orders.

• To transmit your application details to Astro Malaysia Holdings Berhad (Astro HQ) for final verification, account activation, and hardware installation.

• To maintain necessary internal business records at No Worry Enterprise.

By submitting your information on this site, you grant us explicit consent to share these necessary details with Astro HQ to fulfill your service requests.

4. Astro HQ Data Governance Upon the successful activation of your subscription, the ongoing management and processing of your personal data by Astro HQ falls entirely under their official Customer Privacy Notice (Effective Date: 22 November 2024). You can review this corporate policy here: https://product.astro.com.my/privacy

5. Information Protection and Lifespan We deploy appropriate organizational and technical safeguards to prevent unauthorized access, loss, alteration, or misuse of your personal information. Your data is retained only for the duration required to process your application, support our ongoing business operations, and adhere to relevant Malaysian legal and regulatory requirements.

6. Digital Tracking and Cookies To improve user experience, monitor website performance, and deliver relevant digital advertising, our site employs cookies, pixels, and similar tracking tools. You retain the option to disable or reject cookies via your web browser’s security settings.

7. User Rights under PDPA In compliance with the Malaysian Personal Data Protection Act (PDPA), you possess the right to request access to, correct, or delete your personal information stored in our systems. If you wish to exercise these legal rights or to revoke your consent for data processing, please reach out to us.

8. Contact Details For any questions regarding this Privacy Notice, your personal data rights, or our general data handling practices, please contact our team at:

• Company: No Worry Enterprise 
  

• Company Registration No: 202403000866 (AS0473133-X)
  

• Registered Address: 22, Jalan Sasa 2, Taman Gaya, 81800 Ulu Tiram, Johor Darul Ta'zim

• Email: noworryenterprise.official@gmail.com

• Phone: 01155518220